Permissions for Viewing Message Records in NetSuite2.com
As of 2025.1, the NetSuite.com data source is no longer supported and will be removed in 2026.1. For more information, see SuiteAnalytics Connect NetSuite.com Data Source End of Support. To see how NetSuite.com fields map to NetSuite2.com fields, search for message in the NetSuite.com Record ID column in the spreadsheet available in the NetSuite.com to NetSuite2.com Map help topic.
To query all messages through the analytics data source, you must have the Administrator role, or the Messages for Analytics and REST permission. Without the Administrator role or the Messages for Analytics and REST permission, the query result is limited to messages you have authored or received.
To add the Messages for Analytics and REST permission to your roles
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Go to Setup > Users/Roles > Manage Roles.
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Choose the role you want to customize and click Edit.
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Select the Permissions tab.
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On the Lists subtab, choose the Messages for Analytics and REST permission.
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In the Level column, set the access level to View.
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Click Save.
For more information about permissions, see Setting Permissions.