Viewing the System Alert Page
System alerts notify users with the Administrator role when NetSuite has a problem processing a transaction. For information about setting up system alerts, see Activating System Alert Reminders.
See the following instructions to view a system alert and its details.
To view the System Alerts page:
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Go to Setup > Company > Company Management > System Alerts.
The System Alerts page opens and shows the type, date, and name of each alert.
If you also want to see system alerts that have been acknowledged, click the Show acknowledged alerts box.
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On the System Alerts page, click the name of the system alert in the Name column. The system alert record opens and shows these fields:
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Type: the type of alert
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Date/Time: the date and time of the alert
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Name: the name of the alert
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Acknowledged: if the alert has been acknowledged
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Description: a description of the alert
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User email: the user email address
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Document: the document type and number
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Resolution: the suggestion resolution for the error
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Read the resolution to determine what steps to take to correct the transaction error.
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Check the Acknowledged box to mark the alert acknowledged.
After you acknowledge an alert, the reminder no longer appears in the Reminders portlet.
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Click Save.