Help Topic Navigation
Help topics often provide navigation steps to help you find pages in your NetSuite account. In most cases, this navigation is tailored to your role, showing you the relevant tabs, headings, and links.
Consequently, you may see different navigation for the same help topic if you use more than one role.
For example, Krista Barton is a sales rep who is assigned the standard Sales Rep role. When Krista reads a help topic about creating a customer record, she's directed to Customers > Relationships > Customers. If Krista was logged in with the Marketing Assistant role, the help topic would direct her to Leads > Relationships > Customers.
Sometimes, help topics might mention pages or features you can't access or that aren't enabled in your account. In these cases, the navigation steps are shown as if you were logged in as an account administrator.
For example, Krista is logged in with her Sales Rep role and wants to read about how marketing campaigns work in NetSuite. When reading a help topic on the creation of marketing campaigns, the navigation directs her to Lists > Marketing > Campaigns. This is the navigation she'd see if she was logged in as an account administrator.
If you want access to a page in NetSuite you don't have permission to view, speak to your account administrator about assigning you a new role, customizing your existing role, or enabling features in your company's NetSuite account.