Cancel and Void Data Summary

This feature offers customers a daily summary of voided items and canceled transactions within NetSuite ERP, enabling better oversight and clarity.

This new report is accessible through the NSPOS menu in NetSuite ERP at NSPOS > Reports > Cancel & Void Overview. The report summarizes all voided lines or whole transactions from NSPOS terminals.

Each line in the report represents a voided item in NSPOS. You can see following information for each item:

• Date and Time when item was voided.

• Reason code applied for use cases when the whole transaction was voided. This column will say N/A for voided line tems where no reason code was required.

• The Operator ID of the operator who processed the void or cancellation. The ID will link to the related employee record if it exists in NetSuite ERP.

• The operator name of the NSPOS operator who processed the void or cancellation.

• The Item Name.

• The Item ID of the item, linked to the related item record if it exists in NetSuite ERP.

• The Item Price before it was canceled in NSPOS, including modifiers such as discounts and promotions but excluding taxes.

• Reference to Invoice (ID), which is only populated for voided items where a related NSPOS transaction was finished in NSPOS and synced to ERP. If the entire transaction was canceled, this column will say N/A.

• Reference to Credit Memo (ID), which is only populated for voided items where a related NSPOS transaction was finished in NSPOS and synced to ERP. If the entire transaction was canceled, this column will say N/A.

You can apply and remove filters using the Apply Filters and Clear Filters buttons. You can filter the report by the following attributes:

• Date and Time

• Operator ID

• Item Name

• Item ID

• Reference to Invoice (ID)

• Reference to Credit Memo (ID)

To redirect to the NSPOS main page, click Cancel.

General Notices