2025.04.4

• Improved FSM Forms Loading Performance – FSM forms were taking longer than expected to load, with load times ranging from 5 to 20 seconds. Depending on the form, they should now load within 3 to 10 seconds. Note that these improved load times may still vary depending on several factors such as customizations or network conditions.

• Fixed Time Tracking Records Intermittent Deletion – When the Time Tracking feature is enabled, time bills created for completed tasks were being deleted if the associated Case was updated immediately after the time entry was created. This was caused by scripts running simultaneously in the background and has been fixed. Time records will now persist as expected and will now be associated with the Task record instead.

  For more information, see Tracking Field Service Time.

General Notices