Viewing System Notes
System Notes and System Notes v2 are two different systems. Throughout the help center, topic content specific to System Notes v2 is identified with “v2”. Any content that doesn't have the “v2” identification refers to System Notes only. For more information about the differences between the two systems, see System Notes and System Notes v2.
In NetSuite, you can view system notes using different methods, such as:
Viewing System Notes on a Record
To view changes made to a record, open the record and select System Information > System Notes. For transactions, the System Notes subtab also shows system logs.
To view changes for a specific field, use the Field dropdown list on the System Notes subtab.
System notes descriptions are limited to 300 characters. Any additional characters are truncated.
For more information, see Auditing Primary Data and Configuration Changes in NetSuite.
Viewing System Notes on Configuration Settings
To view system notes on configuration and setup pages, create a saved search. On the Standard subtab, filter the system notes you want to view:
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To view system notes for enabled features, enter Record Type is Enable Features
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To view system notes for company preferences, enter Record Type is Company Preferences
On the Available Filters subtab, you can filter search results by record type. For more information, see Creating Saved Searches for System Notes.
Viewing System Notes Using NetSuite2.com Data Source
For information about viewing system notes using the analytics data source, see Viewing System Notes Using NetSuite2.com Data Source.
Other Methods of Viewing System Notes
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To view system notes for multiple transactions, filtered by field values, go to Transactions > Management > View Audit Trail (Administrator). For more information, see Using the Transaction Audit Trail.
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You can find line-level system notes by clicking the History link next to individual items, expenses, and journal line items on transactions. For more information, see Line-Level Audit Trail for Transactions.
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A system note search is available at Reports > New Search. The system note search includes system notes for records other than transaction. It provides different filter fields from the transaction audit trail, and offers additional functionality. You can export data, use advanced search filters and results options, and create saved searches. For more information, see Searching System Notes.
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Each record of a type other than transaction, such as Employee or Customer, includes a System Notes subtab on the General subtab. You can view system notes for the record on the System Notes subtab.