Creating a Sent Log for Transaction Email
You can keep track of what email has been sent to a particular entity by looking at the log found in the Communication > Messages subtab of that record. You can also view a log of all recently sent transaction email messages by creating a simple saved search. For example, you might want to check that a bulk mailing of invoices was successfully delivered to their recipients.
To create a sent log for bulk transaction email:
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Go to Lists > Search > Saved Searches > New.
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Select Message.
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From the Filter dropdown list, add the following:
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Date – Specify the required date range for the search.
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Subject – Add any text which the transaction email is likely to contain in the subject header, for example “invoice”.
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Attachment Fields – Select File Type and specify what type of file was attached to the transaction mail, for example PDF.
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Click the Preview button to check the search returns the results you want.
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Add a Search Title and check the Public box if you want to make this search available to other users.
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Click Save.