1. Commerce
  2. Store Front
  3. Website Content
  4. HTML Content
  5. Map & Contact
  6. Contact Form Content Type
  7. Configuring a Contact Form
  8. Configuring Contact Form Properties in NetSuite

Configuring Contact Form Properties in NetSuite

To set up the Map & Contact extension, you must select your preferences in NetSuite.

To configure properties in NetSuite :

  1. After activating the Map & Contact extension for a domain, go to Commerce > Websites > Configuration.

    For more information about activating an extension, see Manage Themes and Extensions.

  2. Select the website and domain where you want to set up the extension and click Configure.

  3. Go to the Extensions tab.

  4. In the Map & Contact subtab, set the following fields:

    Field

    Description

    Associate Leads To

    This determines the subsidiary with which you want the lead to be associated.

    This field automatically populates with the default subsidiary for your site, as set in the website record. Change this property to associate the contact form leads with a different or additional subsidiaries. If you are using SC Map & Contact version 1.1.1 or earlier and change this field from the default setting, you must edit the deployment record in NetSuite. For more information, see Link Contact Form Leads to a Subsidiary.

    Default First Name

    This sets the default text to display in the First Name field of the Lead record if a first name is not supplied by the user.

    Default Last Name

    This sets the default text to display in the Last Name field of the Lead record if a last name is not supplied by the user.

    Default Company

    This sets the default text to display in the Company field of the Lead record if a company is not supplied by the user.

    Default Subject

    This sets the default text to display in the Subject field of the Lead record if a subject is not supplied by the user.

  5. Click Save.

Link Contact Form Leads to a Subsidiary

This section only applies if you are using SC Map & Contact version 1.1.1 or earlier and changing the Associate Leads To field from the default company. If you are using SC Map & Contact version 1.1.2 or later, or if you are using SC Map & Contact version 1.1.1 or earlier and want to associate the leads to the default company, no further action is necessary.

If you are using SC Map & Contact version 1.1.1 or earlier and set the Associate Leads To field to a subsidiary that is not the default company, you must edit the deployment record to change the associated role.

To edit the deployment record:

  1. In NetSuite, go to Customization > Scripting > Scripts.

  2. Click View next to the NS SC SL Contact Us Form script.

  3. In the Deployments subtab, click the NS SC SL Contact Us Form deployment record.

  4. Click Edit.

  5. In the Execute As Role field, select the Administrator role.

  6. Click Save.

Related Topics

General Notices